Page 1 of 1

Connection Timeout every single time with dedicated EPIC services

Posted: Fri May 29, 2026 2:25 am
by GROOT
Dear Support

I constantly receive "Internet Connection Error" after loading screens in coop mode, right before loading on the map. And it NEVER happens in P2P lobby, regardless of whether I am hosting or someone else (EU,US,NZ or else) When everyone is invited - everything runs perfect.
Any ideas?

I've tried everything, including playing through a VPN. Proxy and whatever.

I've tested it on two machines personally, OS Win10 and 11, both are wired, with different network providers and hardware, and the same problem everywhere. P2P works flawlessly, with hosts from Europe 80 m/s or US players (160 m/s) – the game runs perfectly, loading quickly with no issues.

Currently, we literally have to find players through the matchmaking, and then we have to announce the squad is disbanded, and then one of us invites everyone into the lobby via recent players.

I'm completely open to any testing if you have the time. The error occurs literally every time, so checking it won't be a problem.

Re: Connection Timeout every single time with dedicated EPIC services

Posted: Fri May 29, 2026 6:20 am
by AmperCamper
Hey GROOT, this seems unusual.

As a first step, can you clarify this is still happening? There was some EOS downtime a few days ago that has since been resolved, and I want to rule this out.

Re: Connection Timeout every single time with dedicated EPIC services

Posted: Tue Jun 02, 2026 8:59 am
by GROOT
Yes, I've checked, and it's permanent for 1 year already

Can be tested anytime!

Re: Connection Timeout every single time with dedicated EPIC services

Posted: Wed Jun 03, 2026 7:09 am
by AmperCamper
GROOT wrote: Tue Jun 02, 2026 8:59 am Yes, I've checked, and it's permanent for 1 year already

Can be tested anytime!
Appreciate you getting back. I'll check with the team, and it's likely I'll circle back with more questions.

Re: Connection Timeout every single time with dedicated EPIC services

Posted: Tue Jun 09, 2026 8:57 am
by GROOT
AmperCamper wrote: Wed Jun 03, 2026 7:09 am
GROOT wrote: Tue Jun 02, 2026 8:59 am Yes, I've checked, and it's permanent for 1 year already

Can be tested anytime!
Appreciate you getting back. I'll check with the team, and it's likely I'll circle back with more questions.
Thank you so much for your time! I think the problem is somewhere on Epica's end, since the error occurs every time. I've tested it on several PCs over the course of a year (tried clean installation Win11 as well), and the only parameter that hasn't changed is my Steam account—I've always installed and played from the same account

Re: Connection Timeout every single time with dedicated EPIC services

Posted: Sat Jun 20, 2026 7:10 am
by GROOT
Problem resolved. Country restrictions.

Re: Connection Timeout every single time with dedicated EPIC services

Posted: Sun Jun 21, 2026 6:57 am
by AmperCamper
GROOT wrote: Sat Jun 20, 2026 7:10 am Problem resolved. Country restrictions.
Thank you for the update, GROOT!

Re: Connection Timeout every single time with dedicated EPIC services

Posted: Thu Jul 02, 2026 9:57 am
by NewUSerLostCone
GROOT wrote: Sat Jun 20, 2026 7:10 am Problem resolved. Country restrictions.
Hey GROOT, i have a similar issue (viewtopic.php?p=5808#p5808). by "Country restrictions" you mean your EPIC account was from a banned country? Because you said you used vpn, so it should have fixed afaik