Connection Timeout every single time with dedicated EPIC services

[GROOT]

Dear Support

I constantly receive "Internet Connection Error" after loading screens in coop mode, right before loading on the map. And it NEVER happens in P2P lobby, regardless of whether I am hosting or someone else (EU,US,NZ or else) When everyone is invited - everything runs perfect.
Any ideas?

I've tried everything, including playing through a VPN. Proxy and whatever.

I've tested it on two machines personally, OS Win10 and 11, both are wired, with different network providers and hardware, and the same problem everywhere. P2P works flawlessly, with hosts from Europe 80 m/s or US players (160 m/s) – the game runs perfectly, loading quickly with no issues.

Currently, we literally have to find players through the matchmaking, and then we have to announce the squad is disbanded, and then one of us invites everyone into the lobby via recent players.

I'm completely open to any testing if you have the time. The error occurs literally every time, so checking it won't be a problem.

[AmperCamper]

Hey GROOT, this seems unusual.

As a first step, can you clarify this is still happening? There was some EOS downtime a few days ago that has since been resolved, and I want to rule this out.

[GROOT]

Yes, I've checked, and it's permanent for 1 year already

Can be tested anytime!

[AmperCamper]

Yes, I've checked, and it's permanent for 1 year already

Can be tested anytime!

Appreciate you getting back. I'll check with the team, and it's likely I'll circle back with more questions.

[GROOT]

Yes, I've checked, and it's permanent for 1 year already

Can be tested anytime!

Appreciate you getting back. I'll check with the team, and it's likely I'll circle back with more questions.

Thank you so much for your time! I think the problem is somewhere on Epica's end, since the error occurs every time. I've tested it on several PCs over the course of a year (tried clean installation Win11 as well), and the only parameter that hasn't changed is my Steam account—I've always installed and played from the same account. My account region is Russia, Moscow.)))