Game Crashing At Launch

[Antman2o1o]

The game crashes right after main splash screen any one else have this problem.

LoginId:f3a25f7f440347c79d44dba5fdd13194
EpicAccountId:

LowLevelFatalError [File:Unknown] [Line: 684]
pResource->Map(Subresource, pReadRange, reinterpret_cast<void**>(&pData)) failed
at C:\TC\BA\work\30943c8a8115a74b\ue4\Engine\Source\Runtime\D3D12RHI\Private\D3D12RHIPrivate.h:1181
with error DXGI_ERROR_DEVICE_REMOVED with Reason: DXGI_ERROR_DEVICE_HUNG





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kernel32
ntdll

[HaxRet96]

This issue is connected with outdated drivers and/or problems with DirectX. You should do clean install of GPU driver. Also, download and install latest DirectX.
You can also check for Windows issues via CMD (run as administrator). Type commands: "sfc/scannow" and/or "DISM.exe /Online /Cleanup-image /Restorehealth". Without " "

[AmperCamper]

Let us know if you're still seeing this issue. Please open a ticket with Support if you haven't already, too.

Thanks!

[sebas2289]

I had the same issue. I have an RTX3060TI and I cannot play DX12 games. I had to run this game on dx11.

In order to run it on DX11 go to steam, then the game, and lastly go to Properties. All the way to the bottom you will find a box that says launch options. There place the following

-d3d11

Close it and launch the game, that's it. You will probably have low fps.