Update causing me to disconnect after finishing a match and going to the lobby

Share suggestions and feedback here.
rdawg420
Posts: 21
Joined: Thu Dec 07, 2023 1:43 am
Been thanked: 20 times

Update causing me to disconnect after finishing a match and going to the lobby

When finishing a mission and going back to the lobby, I get the message "authenticating...." then it disconnects me. Never had this problem before the update. Happens every time. It doesn't happen when retrying a mission though. I also uninstalled and reinstalled the game and that didn't help. Any idea how to fix this?
User avatar
AmperCamper
Community Manager
Posts: 1016
Joined: Fri Jan 29, 2021 5:02 pm
Has thanked: 1185 times
Been thanked: 2256 times
Contact:

Re: Update causing me to disconnect after finishing a match and going to the lobby

Thanks for reporting this. If this is happening consistently, are you able to share video of the issue you're describing?
rdawg420
Posts: 21
Joined: Thu Dec 07, 2023 1:43 am
Been thanked: 20 times

Re: Update causing me to disconnect after finishing a match and going to the lobby

Here's a video. Happens every time I quit or the match ends to go back to the lobby. https://streamable.com/1lvv1i
User avatar
Lykos
Posts: 13
Joined: Sun Dec 03, 2023 6:54 am
Has thanked: 15 times
Been thanked: 12 times

Re: Update causing me to disconnect after finishing a match and going to the lobby

This happens to me too almost every time .. If I click switch to wargame or return to lobby

https://streamable.com/8s9q3g
User avatar
AmperCamper
Community Manager
Posts: 1016
Joined: Fri Jan 29, 2021 5:02 pm
Has thanked: 1185 times
Been thanked: 2256 times
Contact:

Re: Update causing me to disconnect after finishing a match and going to the lobby

Are you guys still experiencing this issue?
User avatar
Lykos
Posts: 13
Joined: Sun Dec 03, 2023 6:54 am
Has thanked: 15 times
Been thanked: 12 times

Re: Update causing me to disconnect after finishing a match and going to the lobby

AmperCamper wrote: Tue Jan 09, 2024 11:04 am Are you guys still experiencing this issue?

Yes
rdawg420
Posts: 21
Joined: Thu Dec 07, 2023 1:43 am
Been thanked: 20 times

Re: Update causing me to disconnect after finishing a match and going to the lobby

AmperCamper wrote: Tue Jan 09, 2024 11:04 am Are you guys still experiencing this issue?
Yes always
User avatar
AmperCamper
Community Manager
Posts: 1016
Joined: Fri Jan 29, 2021 5:02 pm
Has thanked: 1185 times
Been thanked: 2256 times
Contact:

Re: Update causing me to disconnect after finishing a match and going to the lobby

Thanks for letting me know, guys. The video links you've shared have since expired. Is it possible to reupload these for us?

Since it was close to the holidays, I missed the earlier posts.
rdawg420
Posts: 21
Joined: Thu Dec 07, 2023 1:43 am
Been thanked: 20 times

Re: Update causing me to disconnect after finishing a match and going to the lobby

AmperCamper wrote: Wed Jan 10, 2024 8:11 am Thanks for letting me know, guys. The video links you've shared have since expired. Is it possible to reupload these for us?

Since it was close to the holidays, I missed the earlier posts.
https://streamable.com/hxcq4x
User avatar
AmperCamper
Community Manager
Posts: 1016
Joined: Fri Jan 29, 2021 5:02 pm
Has thanked: 1185 times
Been thanked: 2256 times
Contact:

Re: Update causing me to disconnect after finishing a match and going to the lobby

rdawg420 wrote: Wed Jan 10, 2024 11:49 am https://streamable.com/hxcq4x
Thanks for sending this! I want to clarify that this not only happens when manually leaving missions but also after mission completion? The clip only demonstrates the former.
Post Reply